Privacy Policy
Last updated: May 2025
At The Wall Chronicles, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring full transparency in how it is collected, used, and safeguarded.
Information We Collect
When you engage with The Wall Chronicles, we may collect personal information such as your full name, email address, phone number, and shipping and billing address. We also collect order and transaction details including purchase history and payment information, which is processed securely via third-party payment gateways. Technical and usage data such as your IP address, browser type, device information, and browsing behaviour may also be collected, as well as messages, inquiries, or feedback you share with our team.
How We Use Your Information
We use your information to provide a seamless and personalised experience, including processing and fulfilling your orders, managing payments and transactions, communicating order updates and delivery information, responding to customer service inquiries, improving our website, products and services, and sending promotional communications only with your consent.
Sharing of Information
We respect your privacy and do not sell your personal information. Your data may be shared with trusted third parties only when necessary, including logistics partners for shipping and delivery, payment gateways for secure transactions, and technology providers for website functionality and analytics. All third parties are obligated to protect your information and use it solely for the intended purpose.
Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behaviour, improve website performance, and provide personalised content. You may choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.
Your Rights
You have the right to access the personal information we hold about you, request corrections or updates, request deletion of your data subject to legal obligations, and opt out of marketing communications at any time. To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. The Wall Chronicles is not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, tax, or regulatory requirements.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The date at the top of this page indicates the most recent revision.
Contact
For any questions, concerns, or requests regarding your privacy, please contact us at info@wallchronicles.com, call +91 9665525926, or visit www.wallchronicles.com. At The Wall Chronicles, trust is as important as design. Your personal information is handled with the same care and integrity as the spaces we help you create.